Josh was very helpful to me. I recommend asking for him, he will not disappoint.
My fiancé and I absolutely love coming here! We received a level of customer service that we could not find elsewhere. I cannot speak highly enough of Franklin - incredibly helpful, friendly, and greets us with a smile every time we walk in, makes us feel like family and caters to our specific needs. This kind of experience is what you look for when you're buying things to last a lifetime. We have purchased an engagement ring and wedding jewelry from this business, and will continue to visit here for years to come!
Will not come to this one again, totally jipped me out of my money. I wanted to buy something in my price range and the Hispanic lady kept offering me higher things and said that it will be a discount and when i got to the counter she lied and said it will be one price and didnt want to give me my receipt. I requested the receipt though and it was no discount off total scams and I won't be giving them my time or money anymore scam artist. I don't care if you want a good commission don't cheat people out of their money just to get one
10/10 love this store!
Literally the best jewelry store! I've bought 2 Movado watches from them, excellent service, fantastic selection. Josh works hard to get everyone the best deals, and even custom orders!
Me and my fiance have been going here for years, making purchases, but yesterday we went and got treated so rude by an Arabic lady who looked like she wasn't interested in helping us from the get, and lied to me about the store! Well she got cussed out, by me, and we took our business elsewhere, we won't be going back until she is fired.
Kay Jewelers is a US Jewelry Store based in Dearborn, Michigan. Kay Jewelers is located at 18900 Michigan Ave., Space H-109, Dearborn, MI 48126, USA.
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