Came in to ask a few questions about a storage unit and saw Hailey and Stefanie one was out clearing the pathway from the snow and making sure the handicap parking spot was cleared for the elderly while the other was inside helping and answering all my questions. Both ladies have great customer service definitely a 5+ star review for these ladies! Keep up the good work!
I made an online reservation on a Saturday around 3pm for a storage unit, and almost immediately after I hit the "reserve" button I got a phone call from Hailey confirming which unit and arrival time. I was really impressed with how quickly I was contacted, it was almost like I was directly linked to thier system with a person ready and waiting to help.
This location is clean and well kept. Staff is friendly, professional, knowledgeable, and very helpful. The rates are comparable and cheaper than most locations around the area. I wouldn't hesitate to recommend this facility to anyone.
I showed up about 30 minutes before the location closed. Again, Hailey was AWESOME! She was very friendly and professional. I needed to switch up the original size of space, without any issue she showed me one that would work. After everything was throughly explained, I was out of the door before they closed at 5pm.
Diane
I recently moved from another state which was stressful. When I finally arrived, both of the ladies greeted me and were so friendly. Stefani was ready to assist me with my unit. We went through the necessary paperwork. She made the process go so smooth, which is what I needed. She picked the perfect unit and it fit everything in it perfectly. She even called to check on my move today, which made me feel so good. I usually don't complete reviews but these young ladies deserve it. Keep up the great customer service.
This is the cleanest, best lit storage facility I have *ever* used! And the customer service is stellar. Stefanie reached out to me mere minutes after I submitted the online request/reservation, and was simply fantastic in how she handled the transaction, the information and personal touch she brought to our visit, and the follow-up to make sure everything had gone well and we were pleased.
I called in for information about a storage unit and Stefani was a great help and super great customer service. If I was still a manager I would want her on my team working for me. You are lucky to have a great person at your company she was very helpful with what i needed to know... Thank you Stefani and Pulbic Storage.
Here's a 5+ star vote for Stefanie and the Public Storage facility she helps manage!!!
Public Storage is a US Storage based in Dearborn, Michigan. Public Storage is located at 24920 Trowbridge St, Dearborn, MI 48124, USA.
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